A visit to Bhutan promises a special and unique experience.
Our role is to ensure that our guests can witness the country's
many fascinations and charms without being distracted by unnecessary
hitches or avoidable discomforts. You can be confident that
with Yangphel you receive the highest quality service in the
industry. We aim at excellence in each aspect of your trip,
in both the fundamentals and the small details. These various
elements then come together to create a superior overall package.
personnel are some of the most highly qualified and experienced
in the industry. We reward better than our competitors. Each
member has had a broad-based training, which allows the performance
of multiple roles and has improved all round understanding.
A depth of experience is especially important in developing
an open-minded attitude towards many different nationalities
and when handling difficult situations and emergencies.
The foundation for a successful trip lies in the choice of
the most appropriate itinerary. We are continually improving
our local knowledge and scouting out new tourism possibilities.
Our service starts from the moment you contact us, and we
are always on hand to listen to your individual needs, answer
your questions and make informed suggestions.
Our know-how and infrastructure, together with a network of
long-standing relationships within the industry, help us ensure
that each trip is implemented to the best achievable standards.
A high staff to client ratio improves overall service and
provides invaluable flexibility in case of emergencies. From
the time of your departure to your return our management will
be there as backup, to follow up any queries and offer any
The satisfaction of our clients is very important to us. Our
senior management meets with each guest, to resolve any concerns
and gain valuable feedback. These dynamic interactions help
us to continually improve our service, as new lessons are
learned and ideas developed.
|Food & Accommodation
Best available services
In many parts of the country food and accommodation arrangements
are relatively basic. We aim to provide our clients with
the best in each location. This is assessed through a
combination of the Department of Tourism's hotel, lodge
and guesthouse grading and our own experience. Individual
hotel details are available on request.
In the most popular destinations at peak season there almost
always room shortages. Our network of excellent working relationships
generally enables us to get our clients bookings at the more
comfortable hotels. To better guarantee this, we are also in
the process of expanding our own accommodation infrastructure.
Our campsites are the best in the industry. The equipment
we now use has been proven to be the most suited to particular
Bhutanese conditions. For high-altitude treks we favor
Marmot tents and accessories. For more gentle tour camping
we have had tents custom-made to provide greater comfort
Improved food on trek
Although practicality dictates that food during treks
is fairly simple, it should be as appetizing as possible.
Our cooks have recently undergone extra training, and
the improvement in food quality and variety has been well
received by our clients.
|Transport & Equipment
Japanese vehicles have come to be regarded as the most appropriate
for Bhutanese conditions. We have a significant fleet of vehicles
and only provide our clients with the vehicles of a high quality.
For larger groups we use Toyota Coaster buses, specially modified
for more legroom and comfort. For smaller groups we use Toyota
Landcruisers, or other Toyota/Nissan cars. Toyota Hiluxes
are used for fishing and other off-road pursuits.
Safety and reliability
All our vehicles are under ten years old and are approved
by the Department of Tourism. They are given a general mechanical
checkup between each tour, conform to emission standards and
are put through a thorough annual fitness test to qualify
for comprehensive insurance. Our drivers are experienced and
are personally responsible for the cleanliness and maintenance
of their vehicles. In the extremely rare event of a breakdown,
there is always a backup plan in place.
Comprehensive trekking equipment
In the interests of comfort and safety we provide a wide selection
of trekking equipment. This includes tents and mattresses,
tables and chairs, lanterns, walkie-talkies, medical kits
and altitude sickness bags. All our equipment is of the highest